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704-200-2024 [email protected]

About Us

Technology support that builds human connections

ITLogix specializes in a wide range of services, including tailored IT services and solutions for small and medium businesses and their owners in Charlotte NC area. We are committed to providing each and every one of our clients with high quality service and support. Our unique IT team is incredibly friendly and can help you every step of the way in growing your business. We expertly combine our services in order to provide you with customized help and support so you only get what you need and what you want. Our innovative approach starts with a thorough investigation of what your company needs to succeed so that we can ensure a perfect fit for you and our services.

ITLogix’s clients benefit greatly when they choose to partner with us. Not only will you have more energy and time to focus on your business while we handle your IT needs, but you’ll experience happier and more productive employees, too. Let us help you open the doors to more technology so you can rest easy that your network will always perform to your standards and that your company will be able to outperform its competitors with ease. Sleep soundly tonight knowing that your electronic assets are optimized, maintained,  and protected – because ensuring your business’ technology runs smoothly is our top priority.

Charlotte customer service support services
I was on the road and despite no specific instructions being left you knew my organization practices well enough to know that this was something out of the ordinary and should be double-checked. Tim Carter

Chief Administrative Officer, Salsarita's Franchise

Contact Us

10200 Mallard Creek Road
Suite 105
Charlotte, NC 28262
704-200-2024
[email protected]

Our Partners

Andrew Birch

Andrew Birch

Chief Operating Officer

Renee Birch

Renee Birch

Business Coordinator

William DeCarolis

William DeCarolis

Network Support Engineer

Josh Brown

Josh Brown

Network Engineer

Lori Warren

Lori Warren

Customer Support Manager

4 secs

Average Waiting Time

460

Reactive Tickets Closed

95%

Same Day Fix (Calls)

77.44%

Same Day Fix(All)

100%

Overall SLA's Met

100%

Client Satisfaction

Let’s Work Together